Zoom AI Companion is an enterprise AI assistant included in Zoom Workplace that generates automated meeting summaries, live call Q&A, and smart action items.
Starting price Included with Paid Zoom ($13.33/mo)
Tool Information
Zoom AI Companion platform architecture and workplace intelligence suite
Zoom AI Companion (accessible at zoom.com, desktop, iOS, Android, and web clients, developed by Zoom Video Communications, Inc., founded by Eric Yuan) is an enterprise artificial intelligence assistant embedded directly across the Zoom Workplace ecosystem. Designed to enhance remote collaboration, Zoom AI Companion is included at no additional licensing cost with all paid Zoom Workplace accounts.
The platform is anchored by a federated multi-LLM architecture (combining OpenAI models, Anthropic Claude, and Zoom’s proprietary models). Zoom AI Companion features Automated Meeting Summaries & Action Items, In-Meeting Live AI Questions (catching up on missed discussion), Smart Recording Chapters & Next Steps, Team Chat Thread Summaries, Email Drafting in Zoom Mail, and Whiteboard generation.
Core collaboration capabilities and Zoom AI Companion tools
Zoom AI Companion delivers features for meeting productivity and team communication:
- Automated meeting summaries: Generates structured post-meeting summaries, key discussion points, and action items automatically sent via email or Team Chat.
- In-meeting live Q&A: Ask questions during a live call (e.g. “Was my name mentioned?” or “What did we decide about the budget?”) without interrupting speakers.
- Smart recording chaptering: Automatically splits cloud recordings into topic chapters, highlights speaker talking time, and flags key moments.
- Team chat thread summarization: Catch up on long, multi-message chat channels in seconds with 1-click bulleted summaries.
- Email & message composer: Draft contextual email replies in Zoom Mail and chat responses with adjustable tone.
- Enterprise data privacy pledge: Zoom explicitly pledges that customer audio, video, chat, and shared content are never used to train artificial intelligence models.
Comparative benchmark: Zoom AI Companion vs. Microsoft Teams Copilot and Google Meet AI
Zoom AI Companion provides included zero-cost pricing for paid users, federated multi-model routing, and live meeting catch-up Q&A.
| Dimension | Zoom AI Companion | Microsoft Teams Copilot | Google Meet (Gemini) |
|---|---|---|---|
| Pricing model | Included at no extra cost with paid Zoom Workplace plans ($13.33/mo) | +$30.00/user/mo mandatory add-on to Microsoft 365 | +$20.00 to $30.00/user/mo Gemini add-on |
| Model architecture | Federated AI routing across OpenAI, Anthropic, & Zoom LLMs | OpenAI GPT-4o architecture via Azure | Google Gemini 1.5 Pro multimodal |
| In-meeting catchup | Live side-panel Q&A during active calls | Copilot side panel in Teams meetings | “Take notes for me” live recap |
| Cost structure | Included in base tier ($13.33 to $18.32/mo) | Paid ($30.00/user/mo add-on) | Paid ($20.00/user/mo add-on) |
Practical applications and operational limits
- Late meeting arrival catchup: Ask the AI side panel what was discussed during the first 15 minutes of a call you joined late.
- Automated team meeting documentation: Distribute accurate meeting minutes and action items to all attendees within 2 minutes of call completion.
- Smart cloud recording review: Skip directly to key discussion chapters and action items in 1-hour recorded webinars.
- Fast chat channel catchup: Summarize 50+ missed messages in a project chat channel after returning from PTO.
Operating limits: Zoom AI Companion is included with all paid Zoom Workplace Pro, Business, and Enterprise plans. Free Basic accounts do not include AI Companion features. Advanced agentic workflows (ZoomMate) are available as an optional add-on ($20/user/mo).
Subscription plans and Zoom Workplace pricing
Zoom AI Companion is included at no extra charge across all paid Zoom Workplace plans:
| Plan Tier | Monthly Billing | Annual Commitment Rate | Included AI Companion Capabilities & Features |
|---|---|---|---|
| Basic (Free) | $0 | $0 | 40-minute meeting limit, 100 attendees, basic chat, no AI Companion included |
| Workplace Pro (Popular) | $15.99/user/mo | $13.33/user/mo ($159.90/yr) | Full Zoom AI Companion included (Meeting Summaries, In-Meeting Q&A, Team Chat summaries, 5GB cloud recording) |
| Workplace Business | $21.99/user/mo | $18.32/user/mo ($219.90/yr) | 300 attendees, full AI Companion suite, unlimited cloud storage, single sign-on (SSO), company branding |
| Enterprise Plan | Custom Quote | Custom Annual Agreement | 500 to 1,000 attendees, enterprise AI governance, customer-managed encryption keys, dedicated account manager |
*Pricing and plan details verified as of August 2026.
Step-by-step workflow
- Enable in Settings: Turn on AI Companion in your Zoom web account settings under the “AI Companion” tab.
- Start meeting: Join or host a Zoom meeting; click “AI Companion” on the toolbar to enable live summaries.
- Ask in-meeting questions: Click the AI panel during the call to ask “What did I miss?” or “What are the action items?”.
- Receive summary: Zoom automatically emails the structured summary and action items to the host and participants.
Editorial verdict
- Best for: Businesses, remote teams, educators, and enterprise organizations already using Zoom who want powerful meeting summaries and live call Q&A without paying expensive add-on subscriptions.
- Not recommended for: Free Zoom Basic personal users who do not plan to upgrade to a paid Workplace plan.
- Learning curve: None. Activated with a single toolbar button inside Zoom.
- Value threshold: Unmatched value. Included for $0 extra on paid plans, compared to Microsoft Teams Copilot ($30/user/mo).
- Bottom line: Zoom AI Companion is a valuable enterprise meeting assistant, delivering automated summaries at no additional cost.
F.A.Q
Pros and Cons
Pros
- Included at no additional licensing fee across all paid Zoom Workplace plans ($13.33/mo base)
- In-meeting live AI Q&A allowing participants who join late to catch up on missed discussion points
- Automated post-meeting summaries and action item lists delivered immediately after call completion
- Smart cloud recording chapters and speaker talk-time analytics accelerating video reviews
- Strict enterprise privacy commitment ensuring customer meeting audio and video are never used for model training
Cons
- Not available on free Zoom Basic personal accounts (requires paid Workplace plan)
- Host must explicitly enable AI Companion permissions for the meeting to capture summaries
- Accuracy can vary in noisy environments with heavy crosstalk and multiple simultaneous speakers
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Productivity Essentials: Getting Started with Zoom AI Companion
Tasks and AI Companion in Zoom Meetings
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